Vrool Pro

Your professional selling toolkit

Everything a standard seller gets, plus professional-grade features for volume sellers.

High-volume sales

Sell at business scale, from vintage collections to charity stock and multiple wardrobes.

Zero listing fees

Listing and selling on Vrool Pro is completely free. No commission, no insertion fees, no hidden charges. You keep what you earn.

Verified Pro badge

Your profile and listings carry a Pro badge, so buyers can recognise your verified business.

14-day return policy

As a Pro seller, you follow consumer regulations: buyers can return items within 14 days of receipt for any reason. This gives buyers confidence to purchase from you.

Sales analytics

Access financial reports, monthly statements, and export your sales data for accountants and HMRC — all built in.

Priority support

Pro sellers get priority access to our support team for order issues, payouts, and account queries.

What else do you need to know?

Business requirements

To sell using Vrool Pro, you need to be registered as a business. Sole traders, non-profit organisations, and limited companies are all eligible to sign up.

Registration details

When you sign up, you'll provide your company registration number or sole trader details and your business address. This confirms your identity to buyers.

What you can sell

Pre-loved fashion, vintage, second-hand goods, and surplus stock. Dropshipping, counterfeit goods, and bulk new fast-fashion are not permitted.

Dual accounts

You can keep your personal Vrool account and run a Pro account alongside it using a different email. Items and reviews do not transfer between accounts.

Return & refund policies

Vrool protects both buyers and sellers. Here's how returns work depending on seller type.

Standard sellers

All sales are final unless the item is significantly not as described
Buyer has 2 days after delivery to report an issue (wrong item, damaged, counterfeit)
No returns for change of mind or wrong size
Covered by Vrool Buyer Protection during the 2-day window
If no issue is raised within 2 days, payment is released to the seller

Pro sellers PRO

Buyers can return items for any reason within 14 days of receipt
You must accept the return and refund the buyer once the item is received back
This follows UK consumer distance-selling regulations
Return shipping is paid by the buyer unless item is faulty
Builds buyer confidence — shoppers are more likely to buy when returns are easy

Frequently asked questions

Is Vrool Pro free?

Yes. There are no listing fees, no commission, and no subscription charges. Vrool Pro is completely free to use.

Can I have both a standard and a Pro account?

Yes. You can keep your personal Vrool account and run a separate Pro account alongside it. Use a different email address and phone number for each.

Will my items and reviews move to the Pro account?

No. Items, reviews, messages, and followers do not transfer between accounts. Your Pro account starts fresh as a verified business profile.

What details will be visible on my Pro profile?

Your business name, business address, and a "Pro" badge are visible on your profile. Your company registration number is stored securely but not displayed publicly.

What can I sell on Vrool Pro?

Pre-loved clothing, shoes, bags, accessories, vintage items, and surplus stock from your business. You cannot sell counterfeit goods, dropshipped items, or bulk new fast-fashion.

Do I need to accept returns?

Yes. As a Pro seller, UK consumer regulations require you to accept returns within 14 calendar days of the buyer receiving the item, for any reason. Return postage is paid by the buyer unless the item is faulty.

How do payouts work?

Payouts work the same as standard sellers: funds are released to your bank account after the buyer protection window passes with no issue raised. For Pro sellers, the window is 14 days instead of 2.